I was very excited to find a vanity stool that swiveled and had a low back support. I ordered it from Frontgate and it was delivered when I was in Austin taking care of ONLY. I couldn't wait to get back home and give it a test-drive.
At least it had casters. I was tired of lifting my old chair in and out of its slot in the bathroom counter. I wasn't overwhelmed by the quality of the upholstery fabric...a little too masculine for me...but it was Teflon treated, so I thought that was a plus.
I plunked down and opened my vanity drawer. The entire stool pitched forward. "Hmmm," I thought, "I better put a bath mat underneath this thing so it doesn't roll around too much." A few minutes later, I was on the floor. The darn stool flipped me against an open drawer. The result was a large,painful gash.
A few days later, I received an email from Frontgate asking me to review my purchase and "share my thoughts." I filled out the review. I guess they decided not to publish it because it has been three weeks and it is still not listed under the product review. I think I was very fair in my review and not vindictive. I just stated my problems with the product and suggested that it would be a bad choice for an elderly person. If Frontgate really is trying to "continue to improve our products," I would suggest that ignoring this shortcoming is not the way. Just post the review and make some changes to the number of casters or their placement under the vanity stool.